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2026-08-12

How to Identify Genuine NCR S2 Cassettes vs. Counterfeit: A Procurement Checklist for ATM Maintenance Teams

A cash cassette on an NCR SelfServ machine has to fit, lock, trigger the right sensors, move notes without jamming, and hold up to years of field handling. It is a controlled component, and getting the wrong one into a machine costs more than the part price.


Procurement teams looking for NCR S2 cassettes, including part number 445-0756222, run into trouble when they evaluate supply by price and photos alone. A cassette that looks fine in a listing can still cause problems if the PN, version, mechanical condition, or supplier history is unclear.


This article walks through what to check before you buy.


What an NCR S2 Cassette Actually Is


The PN on a supplier's listing tells you more than most buyers realize.


445-0756222 is an NCR S2 CASSETTE HLA NON TI:


  • S2: the second-generation NCR currency dispenser platform. S2 dispensers are used across the NCR SelfServ range and a large installed base of older machines, which is why S2 cassette demand stays active in the service market.
  • HLA (High-Level Assembly): this PN is a complete cassette assembly. If you order it, you should receive a full cassette with body, lid, internal note guide, latch mechanism, and cassette ID chip, rather than a bare shell.
  • Non TI: this version has no tactile indicator (TI) on the lid. NCR makes TI and non-TI variants of S2 cassettes. The tactile indicator is a raised feature that helps visually impaired users and service staff identify the cassette. The two variants are not interchangeable for every deployment. If your fleet's cassette lids carry tactile indicators, order the TI version.


One more thing worth knowing: the S2 cassette is frequently referenced by alternate or replacement PNs. In the field you will see 445-0726671 used for the same S2 cassette family, and dash variants like 445-0756222-05 (latch assembly) or -06 (green latch). If a supplier quotes a different PN and claims it is "equivalent," that is not automatically wrong, but ask them to confirm the relationship in writing before you buy.


Step 1: Confirm the Exact Part Number


Start with the part number. For the NCR S2 cassette page, one high-intent search PN is:


445-0756222


Buyers may also search the same PN without hyphens, such as:


4450756222


Before ordering, ask the supplier to confirm:


  • the exact PN shown on the product record
  • any alternate PN or replacement PN relationship (e.g., 445-0726671 family)
  • whether the cassette is HLA (complete assembly) or a partial assembly
  • whether it is the TI or NON TI version
  • whether the cassette is original, refurbished, used, or compatible
  • which NCR ATM models the supplier has verified


Compatibility reference (aligned with our product page): this S2 cassette family fits NCR SelfServ 22, 23, 25 and 27 cash dispenser machines (model codes 6622, 6623, 6625 and 6627), plus SelfServ 32 (6632). NCR's S2 Media Dispense Module spans the wider SelfServ 20, 30 and 80 series range, so confirm your exact model code with the supplier before bulk purchase.


Step 2: Check Label Consistency


A genuine or verified cassette should have consistent identifying information. In supplier photos or inspection videos, check that labels and markings are clear and placed where you would expect them.


Potential warning signs include:


  • missing PN label
  • label text that does not match the quoted PN
  • damaged or covered identification areas
  • inconsistent barcode or serial labeling
  • reused labels that appear poorly attached
  • product photos that avoid showing key identifying areas


Label issues do not automatically prove a part is counterfeit. They should trigger a supplier question before purchase, though.


Recommended buyer question:


"Please provide clear photos of the PN label, cassette body, lock area, sensor/contact areas, and all visible identification marks before quotation confirmation."


Step 3: Inspect the Mechanical Condition


Cash cassettes get handled a lot: by service teams, cash-in-transit crews, and ATM operators. Even an original cassette can fail if it is worn, cracked, warped, or poorly refurbished.


Ask for photos or video covering:


  • cassette body condition
  • corners and impact points
  • handle and latch movement
  • lock area
  • shutter or access mechanism
  • internal guide surfaces
  • sensor/contact locations
  • note path areas
  • signs of repair, glue, cracks, or deformation


For an S2 cassette specifically, pay extra attention to these three areas. This is where cheap refurbishment and unverified units tend to fail:


  1. The latch and lock area. The S2 latch engages the cassette with the dispenser frame; a worn latch means the machine may not see the cassette as seated, or it may not lock during replenishment. If the latch is replaced, the dash variant matters (e.g., -05 latch assembly, -06 green latch).
  2. The cassette ID chip contacts. NCR machines read a chip in the cassette to identify cassette type and cash denomination. Dirt, corrosion, or a swapped chip here produces exactly the "cassette not detected" style failures (fault code 40006 on SelfServ platforms).
  3. The note guide and internal surfaces. Rough or warped guides cause mispicks and double-picks (fault code 40047 is the classic cassette misfeed flag on SelfServ platforms), which translate directly into extra service visits.


High-risk signs include:


  • cracked body structure
  • loose handle or latch
  • visible deformation
  • missing small parts
  • rough internal surfaces
  • non-standard repair marks
  • parts from multiple cassette versions mixed together


Step 4: Verify Fit Before Bulk Purchase


For ATM fleets, one wrong version can create repeated service delays. If the supplier is new or the cassette source is uncertain, avoid placing a bulk order before fit confirmation.


For first-time procurement, ask:


  • Has this PN been shipped for my exact ATM model before?
  • Can you provide test confirmation before shipment?
  • Is the cassette new, refurbished, or used?
  • What is the warranty policy?
  • What happens if the cassette does not fit the confirmed machine model?


If the fleet uses multiple NCR models, do not assume one cassette fits every machine. Match PN and machine model carefully, and remember the TI / NON TI distinction mentioned above.


Step 5: Ask About Testing, Not Only Stock


Many suppliers can say "in stock." Fewer can explain how they inspect or test the part.


For NCR S2 cassettes, useful supplier responses may include:


  • physical inspection before dispatch
  • fit and latch check
  • sensor/contact area check
  • photo confirmation before shipment
  • packaging protection for international delivery
  • clear condition grade
  • warranty or replacement process


Avoid suppliers that only provide a price and one low-resolution photo.


Step 6: Understand the Difference Between Original, Refurbished, and Compatible


Procurement teams do not always need a brand-new original cassette. The right choice depends on risk level, budget, machine criticality, and service schedule.


Original cassette. Usually preferred when the fleet requires strict OEM consistency or when the cassette will go into high-traffic machines.


Refurbished original cassette. Can be practical when the supplier has tested the unit, replaced worn parts, and provides clear condition information.


Compatible cassette. May work for some use cases, but confirm compatibility carefully before ordering.


Unverified cassette. Highest risk. Avoid unless the supplier can provide detailed photos, fit information, and acceptable warranty terms.


Step 7: Watch for Supplier Red Flags


A cassette supply offer should be treated carefully if you see:


  • no PN confirmation
  • no condition description
  • no real product photos
  • stock photo only
  • no warranty statement
  • price far below normal market range without explanation
  • refusal to provide label or detail photos
  • unclear shipping timeline
  • vague answer to model compatibility questions


If a supplier gives vague answers to these questions, that tells you more than their price does.


Recommended RFQ Checklist


Before confirming an NCR S2 cassette order, send a structured RFQ:


  1. Required PN: 445-0756222 / 4450756222
  2. Version required: TI / NON TI
  3. ATM model: [buyer to fill in]
  4. Quantity required: [buyer to fill in]
  5. Required condition: original / refurbished / compatible / open to recommendation
  6. Destination country: [buyer to fill in]
  7. Required dispatch time: [buyer to fill in]
  8. Photos required: label, body, lock/latch, sensor/contact areas, internal view
  9. Testing required: fit/inspection confirmation before shipment
  10. Warranty requirement: [buyer to fill in]


This helps the supplier respond with the information your maintenance team actually needs.


How MicroLinkpro Supports NCR S2 Cassette Procurement


MicroLinkpro supplies ATM spare parts for NCR, Diebold, Wincor, Hyosung, GRG and other mainstream ATM platforms. For NCR cassette inquiries, our team can help buyers confirm PN, review product condition, check available inventory, and prepare quotation details for international shipment.


For NCR S2 cassette inquiries, please share:


  • the exact PN
  • ATM model
  • required quantity
  • destination country
  • condition preference
  • photos of the old part if available


The more accurate the RFQ, the faster the technical and quotation review.


Conclusion


Getting a genuine or reliable NCR S2 cassette comes down to several checks working together: PN confirmation, condition review, compatibility, supplier transparency, and dispatch readiness. Skip any of them and you might save on the part but pay for it in extra service visits.


If you are sourcing NCR S2 cassette PN 445-0756222, contact MicroLinkpro with your ATM model, required quantity, and destination country. Our team will help confirm availability and prepare the right quotation details.


FAQ

Q1. What does NCR part number 445-0756222 actually mean?

445-0756222 is an NCR S2 CASSETTE HLA NON TI. S2 is the second-generation NCR currency dispenser platform, HLA means it is a complete assembly, and NON TI means the lid has no tactile indicator.

Q2. What does HLA mean on an NCR S2 cassette?

HLA is High-Level Assembly, meaning you receive a full cassette assembly with body, lid, internal note guide, latch mechanism and cassette ID chip — not a bare shell. Confirm on the product record whether the item is HLA or a partial assembly.

Q3. What is the difference between the TI and NON TI S2 cassette?

TI means the lid carries a tactile indicator, a raised feature that helps visually impaired users and service staff identify the cassette; NON TI means there is none. The two variants are not interchangeable for every deployment, so if your fleet's lids carry tactile indicators, order the TI version.

Q4. Is 445-0726671 the same cassette as 445-0756222?

445-0726671 is referenced in the field for the same S2 cassette family as an alternate or replacement PN. That is not automatically wrong, but ask the supplier to confirm the relationship in writing before you buy.

Q5. What is 445-0756222-05 and what is -06?

Those are dash variants of the S2 cassette family: -05 is the latch assembly and -06 is the green latch. If a latch is replaced, the dash variant matters.

Q6. Which NCR ATM models does the S2 cassette fit?

This S2 cassette family fits NCR SelfServ 22, 23, 25 and 27 cash dispenser machines (model codes 6622, 6623, 6625 and 6627), plus SelfServ 32 (6632). NCR's S2 Media Dispense Module spans the wider SelfServ 20, 30 and 80 series, so confirm your exact model code before bulk purchase.

Q7. What causes fault code 40006 on an NCR SelfServ?

Fault code 40006 is the 'cassette not detected' style failure. The NCR machine reads a chip in the cassette to identify cassette type and cash denomination, so check the cassette ID chip contacts for dirt, corrosion or a swapped chip.

Q8. What does fault code 40047 mean on an S2 cassette machine?

40047 is the classic cassette misfeed flag on SelfServ platforms, showing up as mispicks and double-picks. Rough or warped note guides and internal surfaces are a common cause, and they translate directly into extra service visits.

📧 linda.zhou@microlinkpro.com | 📱 WhatsApp: +852-93572135 | 🌐 microlinkpro.com


Copyright Owned by Guangzhou MicroLinkpro Technology Co., Ltd.


About the Author
MicroLinkpro Technical Team - ATM parts engineering group, South China.
Technical Review: CTO with 23 years of ATM OEM field service and component-level diagnostic experience across NCR, Diebold, Wincor, and Hyosung platforms.
Last updated: August 2026.


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