What This Part Does

The 998-0911396 is the receipt printer cutter mechanism for NCR SelfServ 66xx series ATMs. After the thermal printer prints a transaction receipt, this cutter mechanism slices the paper cleanly so the customer can take it. A dull or failing cutter means crumpled receipts, paper jams, and customers walking away without their transaction record.

This is a high-wear mechanical component. Every single transaction cycles the cutter once — that's 200,000+ cuts per year in a busy ATM. The blade dulls, the worm gear wears, and eventually the motor can't drive the cut cleanly. When the cutter jams, the entire receipt printer goes offline — and the ATM can't complete any transaction that requires a printed receipt.

Cross-reference PNs: 497-0468590, 497-0468589. Compatible with all NCR 66xx thermal receipt printers.

Note: 009-0027569 is not a cutter. That number is the complete 6622E Low-End Leap thermal receipt printer assembly — the whole printer, not the cutting mechanism — so order it only when the entire printer needs replacing, not when the blade alone is worn.

Technical Specs

Compatible Models

• SelfServ 22 / 23 — Standard 66xx receipt printer

• SelfServ 25 / 27 — Same printer module

• 6622 / 6625 / 6627 / 6632 — All 66xx series

Signs You Need a Replacement

• Receipts not cutting cleanly — ragged edges or incomplete cuts

• Paper jam errors (code 8xx) recurring at the cutter position

• Grinding or clicking noise from the printer during cut cycle

• Cutter motor failing to complete cycle — receipt hangs half-cut

• Visible blade wear or worm gear tooth damage

• Cutter past 150,000 cut cycles with no replacement

Why Buy From MicroLinkpro

• Complete cutter module, not just the blade. Motor, worm gear, blade, and housing — one assembly, one swap. No rebuilding from parts.

• Pre-greased worm gear. Factory-lubricated with the correct high-temperature grease. Won't seize up in the ATM's warm printer bay.

• B2B pricing. Fleet operators: 10+ cutters get volume pricing. This is a scheduled maintenance item — stock ahead.

• Tested before shipping. Every cutter runs a 50-cut cycle test on thermal receipt paper. If it jams or tears, it doesn't leave.

Ordering Info

Minimum order: 1 unit
Bulk pricing: 5+ / 10+ / 20+ tier discounts
Shipping: DHL / FedEx / UPS worldwide, dispatch within 48 hours

Frequently Bought Together

Technical team with 23 years of ATM engineering expertise.

Author: MicroLinkpro Technician Team

Reviewed by: Max Liu, CTO (23 years ATM engineering)

Last updated: 2026-09-24

Frequently Asked Questions

Is this an OEM original part or aftermarket?

We supply both new OEM-grade and professionally rebuilt units. Every part is tested before shipping. If you need a specific grade (new, rebuilt, or refurbished), mention it when requesting a quote.

What warranty do you provide?

12 months against manufacturing defects on NEW and REBUILT units. Refurbished units go through full functional testing and cleaning before dispatch.

Do you ship to my country?

Yes. We ship worldwide via DHL, FedEx, and UPS. Typical lead time is 1–3 business days after payment confirmation. We regularly ship to Southeast Asia, the Middle East, Africa, and Eastern Europe.

How do I confirm this part fits my ATM?

Check your machine's service manual for the part number. Send us your ATM model and serial number — our technical team (23 years of ATM engineering experience) will confirm compatibility within 12 hours.

What is the minimum order quantity?

1 unit. Bulk discounts available for 5+ units. Contact us for volume pricing.

How quickly can I get a quote?

We respond within 12 hours. Include the part number and quantity in your inquiry. WhatsApp (+852-93572135) for urgent requests.

What symptoms mean this part needs replacement?

See the "Signs You Need a Replacement" section above for the specific symptoms. If you are unsure, send us the symptoms and your machine model — we will help you diagnose before you order.

Which ATM models does this part fit?

See the "Compatible Models" section above. If your model is not listed, send us your machine type and serial number — we will confirm fitment within 12 hours.

Related Resources

• NCR ATM Parts Authority Hub
• All ATM Parts — Browse by Brand and Module
• Request a Quote